The rubber gasket in the Aerium does not seal properly, causing the unit to leak. I sent an email to support for a replacement gasket and, hopefully, a new main unit, as the leaking gasket did damage to the main motor unit. I received no answer. Perhaps this review will get a response.
Customer service has been great and quick to respond. Product works as advertised.
Great customer service my machine unfortunately broke and the company replaced it ASAP I have about a year and I haven’t had it for like three weeks and I don’t know how to say it if it feels I felt more protective when I had it cause I was staying at a cousins and I was in the basement. It did a great job when people came down to the basement didn’t smell like a basement apartment if you know what I mean Anyway highly recommend the product is unbelievable, but the company is also very good.
The fresh spirulina arrived quickly and our lamp was back up and running, cleaning our indoor air!
I get that the shipping is $10 but what you send inside of that is worth under $1, yet my cost is $25. I get you have to make money, but I don't know how much longer I will remain a subscriber for.
Hello Chris,
Thank you for taking the time to review the aerium refill kit! You are correct that shipping is expensive! However, we wish that the contents of the were only $1...Similar starter cultures can be >$50 without shipping and sometimes without media. We're confident with the value that our refill kit bring; from the quality of the spirulina, it's ease of setup, and replenishment of replaceable filters. Let us know if you have thoughts or improvements, we're always eager to improve for existingh and new customers!
Best,
Claire Petrenko
aerium Support Specialist | AlgenAir
The bubbling is so soothing and the air in my room feels more rich. Love everything about my Aerium.
My product arrived dead, last week your company replaced it hassle free, its now thriving getting greener by the day
I'm not sure if it is actually reducing co2 levels. According to my co2 monitor the levels have pretty much stayed the same as they were before but the lamp looks cool and it is fun to watch it turn green.
In the winter, even with a humidifier on my furnace I wake up with a bloody nose. I can tell when it is going to happen because my nose hurts. But, with the Algen Air, I have not had one! And, I proved it to myself because I was a couple days without it and immediately my nose hurt and was bleeding in the morning. The unit is not in my bedroom; it is in my home office so am surprised that far away can really make such a difference.
I had a 2.0 that unfortunately didn’t survive a move. Finally pulled the trigger on the 3.0 and am so glad I did! The new packaging is great, arrived with no issues and they do make a noticeable difference, especially in an urban area!
When I saw my personal lab results and how much my Co2 levels had DROPPED, I knew the Aerium was working. The light is a little bright at night as we keep ours in the bedroom but I put something in front of it to block the brightness. We love it!
Works to bring down C02 levels. Comes a little too soon. What's with the X... Which isn't always present? Other ways to distinguish filter orientation?
Thank you for giving the aerium a try in your indoor ecosystem! We're glad you're happy with the performance.
Regarding the 'x' on the hydrophobic filter, we do our best to ensure that each filter leaves our facilities with a graphite marking to indicate which side is up. Another simple way to detect the filter orientation is to look for a waxy side (this goes down) and a rougher, paper-like side, which should have an 'x' (this goes down).
Additionally, you can customize the schedule for filter replacement anywhere from anywhere between 30, 45 or 60 days, depending on your growth period. We want to make sure the aerium works seamlessly for you. If you have any more questions or need further assistance, please feel free to reach out. We're here to help
The beautiful design and mechanics are functioning after 45 days as advertised, with the algae thriving. I plan on getting the 60-day algae subscription since it can go another two weeks.
Thank you for sharing your experience with the aerium! We're delighted to hear that the design and mechanics are meeting your expectations and that your algae is thriving as advertised.
It's wonderful to know that you're considering the 60-day algae subscription, which will extend the functionality of your aerium and provide you with added convenience. This subscription ensures that your indoor ecosystem continues to flourish.
If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support you on your journey with the aerium, and your feedback is greatly appreciated!
We used a CO2 sensor to see what effect it had in the room. There was no statistically impact, though obviously some CO2 is being stored in the algae that grow.
Otherwise though, it's a pretty bubbly night light in our bathroom.
We did have the pump in the basement fail after about 2 months, but customer service was very prompt and helpful sending a replacement with no hassle.
Thank you for trying the aerium! We're very glad you are enjoying the aestetics of the aerium in your indoor ecosystem.
It's great that you have been monitoring the ambient CO2, we love hearing about the data that our customers collect! At this scale, the aerium does have its limitations, it's important to keep in mind that every indoor ecosystem is unique and performance may vary.
We're also happy that you had a good experience with customer service! We always looking to improve customer experience and device performance, so your review is extremely helpful.
Loving using protists/plants (i.e. nature’s solution) to improved O2/CO2 balance!
I actually love the product, it goes from a white color to a light green to a dark, it’s an awesome little nightlight, really quiet, I’ve had no issues so far, quite soothing at night when everything is shut down, I’d definitely say it’s one of the coolest modern day houseplants I’ve ever had.
Hello Joe,
Thank you very much for trying the aerium! We are glad you enjoy the modern houseplant in your indoor ecosystem. Please let us know how we can help in any way, and we look forward to continue supplying you with refill kits in the future!
Very Respectfully,
Dan Fucich, PhD